What Qualifies as an Emergency?
We treat the following as priority-response cases:
- Refrigerator not cooling at all
- Gas smell or suspected gas valve issue
- Major water leak from appliance
- Total loss of function in washer/dryer during high-usage
- Any issue creating unsafe conditions (shock risk, overheat, etc.)
Same-Day Process
If you book before 2:00 PM, our technician is dispatched same day (based on ZIP code availability). On arrival, we perform:
- Live fault testing and verification
- Electrical, mechanical, or thermal diagnostics
- Temporary bypass (if possible)
- Estimate for full repair and timeline
If parts are on hand, we fix it same-day. If not, we overnight them and return ASAP.
Coverage Areas
We provide emergency repair throughout:
Brooklyn, Queens, Lower Manhattan, and parts of the Bronx.
(Real-time availability shown during booking.)
What to Expect
- $0 if we cannot reach your appliance or the issue is outside our scope
- No hidden fees — upfront quote before work begins
- Priority slot on return visit if follow-up is required
This service is for real failures, not routine tune-ups. We reserve the right to downgrade a call to standard dispatch if misuse is suspected.